Please note, due to the nature of some of our intimate products not all items that we sell are returnable.
Our Razors carry a 1 year warrantee and the Celebrator product carry a 60 day warrantee. These warrantees are for manufacturing defects.
"Only valid if purchased directly from 3rdPlanet Products".
YOU MUST HAVE YOUR SALES RECIEPT.
If you are dissatisfied with your razor purchase within the first 30 days of product receipt, please call us and get an RMA#, before sending any product back (With all original product box material) and we will credit your account for the product amount.
WE REFUSE PACKAGES WITHOUT AN RMA# ON THE OUT SIDE OF THE CARTON, THEY ARE RETURNED TO SENDER! SPEED YOUR REFUND, GET AN RMA# FIRST.
We do not refund shipping charges of $9.00 or overnight shipping charges, if applicable.
Please call 210-558-7262 for return authorization information from 10AM to 5 PM central time Mon-Fri.