FAQ

Thanks for stopping by. Please read these questions before contacting us.

Where do you ship from?

We ship out of Traverse City, Michigan USA in a plain brown box.

What is anorgasmia and does the Celebrator help with symptoms of anorgasmia?

In simplest terms according to the Cleveland clinic, anorgasmia is when an orgasm is absent, delayed, infrequent or lacks intensity despite being aroused. We hear it all the time from our customers how much this has helped them reach climax when other products have failed.  So many of them even refuse to use anything else.  The loyalty our customers have for Celebrator, speaks to the results Celebrator delivers to them.

Do you offer express shipping as an option?

Yes we do have express shipping as an option. However, this shipping does NOT deliver on weekends or holidays and no refunds will be given for late deliveries.

I live outside the USA, who pays VAT and other taxes and fees?

If an order is shipped outside the USA, the buyer, receiver of the order will pay any VAT, import fees, taxes etc.    3rd Planet Products is ONLY responsible for shipping product to you.  The buyer, client is responsible for all added taxes and fees associated with receiving  goods. 

We now sell to Europe.

What do I do if I think someone is selling counterfeit Celebrator™?

If you have reason to believe a store, website or vendor of any kind is selling counterfeit products, please contact us ASAP with all the details as to why you believe this is counterfeit.  You can contact us through this website or directly using email.

If we have questions about an order or the Celebrator™, how do we get in touch with you?

You can contact us through this website.  EMAIL is the best way to contact us.  If you need to actually talk with us, you can email us to arrange a time to talk as our schedule is very busy and it will be very difficult to reach us by phone.  If you need to contact us please email.  Thank you. 

What is your return policy?

We accept returns for manufactures defect only.  We do not accept returns for any other reason for health and hygiene reasons.   

Get in touch

Have questions about your order, or a general enquiry?